Refund policy
Return & Refund Policy
At Iron Paw, we are committed to providing a smooth and reliable shopping experience. Please read our return and refund policy carefully before placing an order.
All Sales Are Final
Due to the nature of our products and fulfillment process, all sales are final once an order has been placed. We do not accept returns, exchanges, or cancellations for reasons such as change of mind, incorrect size selection, incorrect color selection, or buyer’s remorse.
By completing a purchase on our website, the customer acknowledges and agrees to this policy.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Please include your order number, a clear description of the issue, and photo or video evidence of the item and packaging. Our team will review your case and determine the best solution when applicable.
Refund Eligibility
Refunds are only considered in cases where the item received is confirmed to be damaged, defective, or incorrect. We reserve the right to deny refund requests that do not meet these conditions.
Shipping Issues
Once an order has been shipped and a tracking number has been provided, Iron Paw is not responsible for delays caused by carriers, customs, incorrect shipping addresses, or failed delivery attempts.
Customer Agreement
By placing an order with Iron Paw, you confirm that you have read, understood, and agreed to this Return & Refund Policy.
For any questions, please contact us at: